FAQ's

1. What services does your custom print shop offer?

We offer a wide range of custom printing services, including business cards, vehicle graphics, banners, custom apparel, promotional products, and more.

2. What file formats do you accept for printing orders?

We accept most common file formats, including PDF, JPEG, PNG, AI, PSD, and EPS. If you have any specific requirements, please let us know, and we'll do our best to accommodate your needs.

3. What is the minimum order quantity for custom printing?

The minimum order quantity can vary depending on the type of product you are ordering. Please check the product-specific details on our website or contact our customer support for more information.

4. Can you help with design and artwork for my printing project?

Yes, we offer design services for an additional fee. Our experienced graphic designers can assist you with creating or optimizing your design to ensure the best print quality.

5. What is the typical turnaround time for printing orders?
Turnaround times vary based on the complexity and size of your order. We offer rush services for quicker turnaround when needed. Please check our website or contact our team for specific production and delivery times.

6. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and checks. Our website will provide detailed information during the checkout process.

7. Do you offer bulk order discounts?
Yes, we offer discounts for bulk orders. The specific discount will depend on the product and quantity. Contact our sales team for a customized quote.

8. Can I see a proof of my design before it's printed?
Yes, we provide digital proofs for approval before printing your order. This allows you to review and make any necessary changes to ensure your satisfaction.

9. What kind of materials and finishes do you offer for printed products?
We offer a variety of materials and finishes, including different paper types, vinyl, fabric, glossy or matte coatings, and more. Check the product details on our website for options available for your project.

10. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please contact our team for international shipping details.

11. What happens if I'm not satisfied with my order?
Your satisfaction is important to us. If you're not satisfied with your order, please reach out to our customer support team, and we will work with you to resolve any issues.

12. Do you have a return policy?
We have a return policy for defective or damaged products. Please contact us within a specified time frame to initiate a return or exchange.

13. How can I place an order with your custom print shop?
You can place an order on our website through our easy-to-use online ordering system. Alternatively, you can contact our customer support for assistance with your order.